About Service Contact

Get your Time Back by Relaying your Task

Get reliable, office based virtual assistants to handle your customer support from live chat, email, and phone inquiries to billing, tech, and order related issues. Scale your business with responsive, professional help without the full-time cost.

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Get your Time Back by Relaying your Task

Get reliable, office-based virtual assistants to handle your customer support from live chat, email, and phone inquiries to billing, tech, and order-related issues. Scale your business with responsive, professional help without the full-time cost.

Book Now

How We Work

We’re not freelancers working off a script we’re a dedicated, office-based team trained in your tools, your tone, and your workflows. Every assistant is supervised, performance tracked, and committed to delivering consistent, high-quality service that feels in-house, not outsourced.

Our clients trust us because we combine skilled people, proven systems, and personalized service all without the cost or complexity of hiring in-house.We handpick the best coaches and health experts from across the country to make sure you get the most personalized

health person

How We Work

We’re not freelancers working off a script we’re a dedicated, office based team trained in your tools, your tone, and your workflows. Every assistant is supervised, performance-tracked, and committed to delivering consistent, high-quality service that feels in-house, not outsourced.

Our clients trust us because we combine skilled people, proven systems, and personalized service all without the cost or complexity of hiring in-house.

What We Can Do for Your Business

From customer support to backend operations, our virtual assistants handle the tasks that keep your business running so you can focus on growth, not the grind.

Live Chat Support

Offer instant help right when customers need it. Our live chat support boosts satisfaction, reduces wait times, and keeps your business responsive 24/7.

Phone Support

Deliver a personal touch with real-time phone support. Resolve complex issues faster, build trust, and ensure your customers always feel heard and valued.

Email Support

Deliver prompt, professional responses to every inquiry. Our email support ensures clear communication, detailed resolutions, and a consistent customer experience.

Billing Support

Handle payment questions, invoice requests, and account issues with ease. Our billing support ensures clarity, accuracy, and a smooth customer experience.

Technical Support

Provide fast, reliable help for common tech issues. Our technical support team handles troubleshooting, setup guidance, and escalations so your users stay happy.

Order & Fulfillment Support

Keep customers informed with fast updates on orders, shipping, and returns. Our support ensures smooth fulfillment, fewer complaints, and a better post-sale experience.

Helpdesk & Ticketing Support

Manage customer issues efficiently with organized ticketing. Our helpdesk support ensures every inquiry is tracked, prioritized, and resolved without delays.

E-commerce Customer Service

Deliver fast, friendly support for product questions, order issues, and returns. Our e-commerce team helps boost satisfaction and drive repeat purchases.

Account Management

Build strong client relationships with proactive account management. We handle onboarding, support, and retention to keep customers engaged and loyal long-term

What We Can Do for Your Business

From customer support to backend operations, our virtual assistants handle the tasks that keep your business running so you can focus on growth, not the grind.

Live Chat Support

Offer instant help right when customers need it. Our live chat support boosts satisfaction, reduces wait times, and keeps your business responsive 24/7.

Phone Support

Deliver a personal touch with real-time phone support. Resolve complex issues faster, build trust, and ensure your customers always feel heard and valued.

Email Support

Deliver prompt, professional responses to every inquiry. Our email support ensures clear communication, detailed resolutions, and a consistent customer experience.

Billing Support

Handle payment questions, invoice requests, and account issues with ease. Our billing support ensures clarity, accuracy, and a smooth customer experience.

Technical Support

Provide fast, reliable help for common tech issues. Our technical support team handles troubleshooting, setup guidance, and escalations—so your users stay happy.

Order & Fulfillment Support

Keep customers informed with fast updates on orders, shipping, and returns. Our support ensures smooth fulfillment, fewer complaints, and a better post-sale experience.

Helpdesk & Ticketing Support

Manage customer issues efficiently with organized ticketing. Our helpdesk support ensures every inquiry is tracked, prioritized, and resolved without delays.

E-commerce Customer Service

Deliver fast, friendly support for product questions, order issues, and returns. Our e-commerce team helps boost satisfaction and drive repeat purchases.

Account Management

Build strong client relationships with proactive account management. We handle onboarding, support, and retention to keep customers engaged and loyal long-term

Book An Appointment Now

Schedule a quick call to explore how our support services can save you time, reduce workload, and help your business grow no pressure, just solutions.

Book An Appointment Now

Schedule a quick call to explore how our support services can save you time, reduce workload, and help your business grow no pressure, just solutions.

Book Now

Our Simple Process

From discovery call to daily support our streamlined process makes it easy to get started and see results fast. No confusion, just clarity and action.

Discovery Call

We learn about your business, goals, and support needs.

Customized Setup

We assign your dedicated team and align with your tools and workflows.

Seamless Launch

Follow your meal plan, supplement plan, and recipes. We will help you make lifestyle change.

Experience new health results

Enjoy an improved life quality and feel confident and knowledgable in your own health.

Our Simple Process

From discovery call to daily support our streamlined process makes it easy to get started and see results fast. No confusion, just clarity and action.

Discovery Call

We learn about your business, goals, and support needs.

Customized Setup

We assign your dedicated team and align with your tools and workflows.

Seamless Launch

Your support services go live handled by trained, office-based staff.

Ongoing Optimization

We track performance, gather feedback, and refine for continuous improvement.

About RelayTask

RelayTask is a virtual staffing company that specializes in office-based customer support solutions for growing businesses. We help companies deliver fast, reliable, and human-centered support across live chat, email, phone, and helpdesk channels.

Our support agents work from a dedicated, managed office environment in the Philippines trained in your tools, aligned with your workflows, and committed to delivering service that feels in-house, not outsourced. Whether you're a startup or an established brand, we help you stay responsive without the overhead of hiring full-time staff.

Let us handle the tickets, calls, and chats so you can focus on running your business.

About Company

RelayTask is a virtual staffing company that specializes in office-based customer support solutions for growing businesses. We help companies deliver fast, reliable, and human-centered support across live chat, email, phone, and helpdesk channels.

Our support agents work from a dedicated, managed office environment in the Philippines—trained in your tools, aligned with your workflows, and committed to delivering service that feels in-house, not outsourced. Whether you're a startup or an established brand, we help you stay responsive without the overhead of hiring full-time staff.

Let us handle the tickets, calls, and chats so you can focus on running your business.

What Client Say About Us

Frequently Asked Question

What customer support channels do you offer?

We provide a full range of customer support services, including live chat support, email support, phone support, technical support, order processing, roadside assistance coordination, and real estate support tasks. If it’s about helping your customers or managing service inquiries, we’re ready to handle it with trained, professional agents.

Can you support different time zones and languages?

Yes! We can staff for US, UK, AU, or even 24/7 coverage depending on your client’s needs. Our team primarily works in English, but if you need other languages, let us know—we can evaluate staffing options to meet those requirements.

How do you handle agent availability or turnover?

We work as a team, not just isolated individuals. Each dedicated VA is assigned to you, but we also have relievers and a team lead in place. This means if someone is unavailable or leaves suddenly, there’s always a trained backup ready to step in—ensuring your client’s tasks continue smoothly without disruption.

How do you ensure the quality of responses?

Our agents are monitored by supervisors, trained continuously, and evaluated using QA checklists tailored to your brand standards.

Can I scale up or down based on demand?

Yes. Our model is flexible—scale your support team up during peak seasons or reduce during off-peak months.

What industries do you support?

We work across e-commerce, SaaS, healthcare, finance, real estate, and more—adapting our approach to match your customers.

Will I have a dedicated agent?

Yes! You’ll have a dedicated agent who learns your brand, tone, and processes for consistent, personalized support. Behind the scenes, our supervisors and support team work silently in the background to monitor quality and guide your VA—making sure you always control the flow of tasks and get service that meets your standards.

What services do you offer?

Is there a long-term contract or commitment?

We don’t lock you into a long-term contract. Instead, we provide a non-binding agreement to ensure we’re both aligned on expectations, responsibilities, and how the partnership will work—without forcing you into a rigid commitment.

Do I need to pay for employee benefits, medical, or other expenses?

No. We handle all of that for you. Our team members are fully employed and receive their benefits, medical coverage, and other expenses through us—you just pay the agreed service rate.

How does pricing work ?

Our rates start from $8/hour for general support services (including billing and technical support). Advanced services like SEO, GoHighLevel, and other specialized tasks start from $10/hour due to the higher skill level required. You’re free to set your own pricing on top of these rates and keep the profit.

What are the payment terms?

We bill weekly so you can manage costs easily. Payments can be made via credit card, PayPal, Wise, or bank transfer—whatever works best for you. You’re free to bill your own client however you want and keep full control of your pricing and invoicing.

How do I get started?

We begin with a discovery call to understand your needs and goals. Then we find and recommend a fit agent for you to interview and assess. Once you’re happy, we send over a contract, and your dedicated VA can start working right away.

How do you handle quality monitoring and reporting?

We provide regular updates to keep you fully informed. We use a real-time communication channel on Discord so you can connect instantly with our team. We also offer a task management portal with built-in time tracking, where you can see assigned tasks, progress, and detailed reports—all in one place to ensure complete transparency and control.